Process payment for a cash purchase.
Processing payments should include
- estimating change
- counting change forward
- computing discounts
- computing sales tax
- scanning smartphone codes
- providing a print or electronic receipt.
Process/Skill Questions:
- What is the process for estimating change? Why is it important to be able to estimate change?
- Why is effectively processing payments important to customer relations? To security?
- Why is it important for an employee to be able to troubleshoot when processing payments?
- How are discounts computed? Why is it important to know this?
- What is sales tax? Who pays it?
- How is collecting sales tax in a brick-and-mortar business different from collecting sales tax in an e-commerce business?