Demonstrate healthy communication practices.
Demonstration should include
- applying various styles of expression
- considering verbal and nonverbal behaviors
- practicing effective listening/giving feedback
- considering the perspectives of others, including those of diverse cultures and backgrounds
- identifying communication roadblocks and using strategies to overcome them
- demonstrating ethical principles
- incorporating technology
- developing positive communication practices with respect to ethical standards.
Process/Skill Questions:
Thinking
- What contextual factors affect communication?
- What ethical issues are involved in expressing feelings, needs, and ideas with family, friends, coworkers, employers, and community members?
- How does background affect relationships?
Communication
- What questions can help clarify meaning?
- How can silence sometimes be "the best answer"?
- Why do verbal and non-verbal communications need to match when being used together?
Leadership
- How might values and beliefs affect communication skills?
- What actions should leaders take to help others use effective communication skills?
- How might geographic location affect communication skills?
- How can a leader help individuals of different backgrounds communicate effectively with one another?
Management
- What resources are effective to help people develop communication skills?
- What criteria can be used to evaluate communication skills?
- How can positive communication skills be maintained?