(Optional) Provide constructive praise and criticism.

Provision should include addressing

  • specific accomplishments and strengths
  • encouragement toward positive change
  • a sense of teamwork
  • positive workplace morale
  • a mutual stake in the work at hand (the product or process being criticized)
  • the negative only in specific terms, not generalized
  • a specific direction or action for improvement
  • the positive change to be made. 

Process/Skill Questions:

  • What is the difference between constructive and destructive criticism?
  • How does one know when and how to use praise?
  • How can constructive praise and criticism be used to boost employee morale?
  • What is the difference between constructive praise and flattery?