Identify stressors for a CNA and the resources a CNA may use to deal with stress.

Identification includes

• signs of stress at work
• anger or abuse displayed toward a client/resident/patient
• arguing with the charge nurse
• poor relationships with coworkers
• complaining about the responsibilities of the job
• having difficulty focusing on work
• resources to assist with stress management
• family
• friends
• charge nurse
• places of worship
• mental health agencies.

Refer to Unit II in Nurse Aide Curriculum Links to an external site., Virginia Board of Nursing, Virginia Department of Health Professions, 2018.

Process/Skill Questions:

• How does workplace conflict contribute to stress for a CNA?
• How do outside stressors affect a CNA's professional life? Why is it important to leave those stressors at the door?
• What resources are available for a CNA who is dealing with stress at work?
• What methods can be used to reduce stress?
• What are the signs of burnout for a CNA?