Evaluate available resources for help in crisis situations.

Evaluation should include

• determining when help is needed
• determining the type of help or support needed (e.g., physical, cognitive, emotional, professional, social, medical)
• finding reliable resources for help
• following through with additional resources, if needed.

Process/Skill Questions:

Thinking

• What factors influence a person’s willingness or ability to seek help?
• What criteria should be used to evaluate the adequacy and reliability of a resource?
• What are the similarities and differences between informal support and professional help?

Communication

• What communication skills are needed to articulate the need for help and to make effective use of resources?
• What communication skills can help you select sources of assistance?

Leadership

• What can leaders do to encourage people to seek help when the need is evident?
• What leadership techniques are common to human services providers?
• What leadership skills can help you decide if the support you are getting is adequate and effective?

Management

• What management strategies can be used to ensure that individuals or groups seek appropriate help when needed?
• What resources are needed to find and select adequate, reliable help?
• What criteria is used to determine if you are ready to terminate support?