Consult with clients.

Consultation should include

• determining the specific purpose of visit
• discovering specific service(s) requested by the client
• discussing alternative treatments, if applicable
• gathering the client’s personal information (e.g., name; address; telephone numbers; type of work; birth date; medical history; preference in nail length, color, artificial/natural)
• identifying whether treatment is temporary or longer-term
• completing the client’s record.

Process/Skill Questions:

• What is a contraindication?
• What contraindications might be identified when gathering medical history?
• How can the consultation help improve service for a client?
• Why is it important to ask about the purpose of visit and the client's type of work and medical history?
• Under what circumstances might the nail technician suggest alternative treatments?