Demonstrate table service etiquette.

Demonstration should include all aspects of dining-room serving etiquette, including

• setting the table
• approaching the guests
• taking the orders
• handling special requests
• serving and removing food and beverages
• maintaining the table during the meal
• presenting the check
• clearing the table.

Process/Skill Questions:

Thinking

• Why is the appearance of the dining room important to the customer?
• Why is the appearance of the server important to the customer?
• Why is use of proper serving etiquette important to the customer? To the server?

Communication

• Why should waitstaff be trained in more than one type of table service?

Leadership

• How is the proper table service determined?
• Why is it important to make the dining experience pleasurable for all guests?
• How can one enhance table service skills?

Management

• Why should guests be served from the correct side?
• How can management be sure that all employees use acceptable dining-room etiquette?