(Optional) Create a flowchart of the workflow.

Creation could include a digital or physical chart that identifies the steps and sequence of the workflow.

Process/Skill Questions:

• What is the overall objective of the workflow?
• What conditions must be met before the workflow can begin?
• What points in the workflow allow for alternative paths?
• What are the criteria for making the decisions in the workflow?
• How is the success of the workflow measured, and what are the key performance indicators (KPIs)?
• What is the outcome or result of the workflow?