Identify duties of back-of-the-house personnel.

Identification should include duties of different personnel, including

  • manager
  • executive chef
  • sous chef
  • station chef
  • cook
  • dishwasher
  • steward
  • expediter
  • receiving clerk.

Process/Skill Questions:

Thinking

  • Why is routine important to the successful operation of the duties of kitchen staff?
  • How can responsibilities be fairly delegated to kitchen staff?
  • What is the role of cross-training among kitchen staff?

Communication

  • What nonverbal communication methods can be used to facilitate a productive working environment?

Leadership

  • What leadership opportunities can be offered to the kitchen staff?
  • How can the staff accommodate several different events at one time?
  • How can leaders inspire a strong sense of teamwork among kitchen staff?

Management

  • Why is organization important when running a kitchen?
  • What kind of training should kitchen staff have to ensure a smooth, well-organized operation?