Give feedback and direction to team members.

Giving should include

• defining key terms
  • communication
  • decode
  • emotional intelligence
  • encode
  • feedback
  • message
  • transference
  • transmitted
• determining how communication is important for effective leadership
• explaining the basic flow and purpose of informal communication
• reviewing the major elements of a communication model
• determining how to overcome barriers of effective communication.

Process/Skill Questions:

• How can communication skills help me lead and motivate more effectively?
• What are the five skills for managing emotion?
• Why is it important to ask permission to provide feedback?