Explain the effects of technology on marketing.

Explanation should include

  • e-commerce (globalization of the marketplace)
  • consumer advantages (e.g., a wide selection of products and prices, information resources) and disadvantages (e.g., privacy concerns, information overload, identity theft)
  • business advantages (e.g., a wider customer base) and disadvantages (e.g., the need for ongoing technological expertise, intellectual property rights issues, negative online reviews)
  • the effects of technology on marketing (e.g., additional avenues for promotion, services, and sales; information about the business and products; mobile; interactive). 

Process/Skill Questions:

  • What types of information should be included on a business website?
  • How have businesses had to adapt to consumer interaction through the Internet?
  • How is the Internet used to market goods and services?
  • How has the Internet changed marketing?
  • Why is it important for marketers to use interactive technology?
  • What are some ways you have used technology to purchase products or services?
  • What are the consequences of a business not having an online presence?