Explain the importance of mobile technology etiquette.

Explanation should include, but not be limited to, the following:

• Turning off personal mobile devices or keeping them on vibrate while in the workplace
• Avoiding the use of mobile devices while dealing with a customer
• Keeping one’s voice down while talking on a mobile device in a business environment
• Obeying all posted rules regarding use of mobile devices in a business environment
• Knowing when it is appropriate to use texting or other forms of mobile communication in professional setting

Process/Skill Questions:

• What are inappropriate uses of mobile devices in business situations?
• How does one demonstrate courteous mobile device behavior in business settings?
• Why would one need a mobile device during a business situation?
• Why is it important for an employee to know their company’s policy on the use of mobile devices?
• How can an employee ensure that a mobile device does not become a distraction in business and professional environments?