Close the sale.
Closing the sale should include
- defining the phrase closing the sale (i.e., the point at which the customer makes the decision to purchase the good or service)
- identifying the most common methods of closing the sale
- demonstrating the methods to close a sale.
Process/Skill Questions:
- How can an effective salesperson tell when the time is right to close a sale?
- What are the methods of closing a sale? How does one choose the most appropriate method?
- How do buying signals affect the closing of a sale?
- How can an e-commerce salesperson establish rapport with the customer for repeat business?