Close the sale.

Closing the sale should include

  • defining the phrase closing the sale (i.e., the point at which the customer makes the decision to purchase the good or service)
  • identifying the most common methods of closing the sale
  • demonstrating the methods to close a sale.

Process/Skill Questions:

  • How can an effective salesperson tell when the time is right to close a sale?
  • What are the methods of closing a sale? How does one choose the most appropriate method?
  • How do buying signals affect the closing of a sale?
  • How can an e-commerce salesperson establish rapport with the customer for repeat business?