Describe employees’ responsibilities to ensure the health and safety of themselves and guests.

Description includes recognizing potential hazards, such as

  • broken equipment, lights, locks, electrical outlet covers, and glass
  • leaks
  • worn-out electrical cords
  • slippery conditions
  • damaged floors, furniture, walls, handrails, doors, and windows
  • trip hazards
  • missing or damaged fire extinguishers
  • improperly stored or used chemicals
  • other issues (e.g., pest infestation, mold)
  • personal illnesses.

Process/Skill Questions:

Thinking

  • How is prevention the best protection against injury?

Communication

  • What types of communication might be used to inform guests of their responsibilities while on the property?

Leadership

  • How are leaders ultimately responsible for all liability issues occurring on the property?

Management

  • How can management benefit from employees' ability to work cooperatively?